You have 999,999 days to return an item from the date you received it. Yes, that's a lifetime guarantee!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase, along with the guarantee card provided at the time of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). The credit will appear on your account within a certain number of days, depending on your card issuer's policies.

We offer free shipping on any orders over $1 within the United States territory. If you return an item, you will not need to pay for return shipping; it's on us.

If you have any questions on how to return your item or about our lifetime guarantee, please contact us at info@sitcushion.com